Weight-loss support that stays with you

A weight-management programme built around you: monthly check-ins, help from our team by email and phone and, where a UK clinician decides it's suitable, treatment delivered to your door.

For adults in the UK. A clinician decides whether treatment is suitable.

Support at every step

From your first question to every monthly check-in, you're not doing this on your own.

  • Monthly check-ins

    Each month you tell us how you're getting on. A clinician reviews your check-in before your next order.

  • Help when you need it

    Questions about orders, payments or deliveries? Email [email protected] or call 0333 004 0020 (Monday to Friday, 09:30 to 18:30). We reply to emails on the next working day.

  • Your account, your control

    Move a delivery, pause or cancel from your account, without calling anyone.

  • Clear costs, no minimum term

    You see the price before you pay at checkout, and you can cancel at any time from your account.

  1. 1

    Online consultation

    Answer questions about your health, weight and medical history. It takes a few minutes.

  2. 2

    Clinical review

    A UK clinician reviews your consultation and decides whether treatment is suitable for you.

  3. 3

    Delivered to you

    If treatment is approved, a UK-registered pharmacy dispenses it and it is delivered to your door.

  4. 4

    Ongoing support

    Monthly check-ins, help from our team by email and phone, and changes to your plan when you need them.

How we check treatment is suitable for you

Your ID, photos and GP details are checked before your consultation goes to the clinician. If something is missing, we ask you for it in your account.

  1. A clinician reviews every consultation

    A UK clinician reads your answers and decides whether treatment is suitable for you, and at what dose.

  2. We check your ID

    After checkout you upload photo ID, and we check it is complete and clear before anything goes to the clinician.

  3. We check your weight

    After checkout you take full-length photos and a photo of you on your scales with the camera in your account, so the clinician can check your details. Photos can't be uploaded from your camera roll or files.

  4. Your GP can be involved

    After checkout you tell us your GP practice in your account, so the clinician can contact your GP if needed.

  5. Reviewed before every order

    Each month you complete a short check-in about your progress and any side effects. A clinician reviews it before your next order.

Is it right for me?

Treatment is for adults whose BMI is in the range set by clinical guidelines, and who have no medical reason that would make it unsuitable. The consultation checks this, and a clinician makes the decision.

Medicines are only one part of losing weight. They work alongside changes to diet and activity, which is why monthly check-ins and support from our team come with every plan.

Ready to find out?

The consultation is the first step. It checks your BMI and health, and a clinician reviews it before any treatment is decided.

Questions first?

Read our answers on treatments, switching, delivery and costs.

Read the FAQs